1.- Ownership of the portal

The telephone number of our Customer Service is +34 658448686, Monday to Friday from 10.00 to 13.00 and from 17.00 to 20.00. Our email address: and our postal address is: Avda Puerto Santa Mª nº1, 03710, Calpe (Alicante).

The General Conditions of Sale and Use of the company described below, define the rights and obligations of buyer and seller. The completion of any purchase implies acceptance of these conditions of use.

2.– How to order

Orders will be made through the website

By clicking on the button “Validate and pay” during the process of placing an order, the buyer declares to accept fully and without reservation all of these General Conditions of Sale.

3.- Prices

The prices of our products are indicated with taxes, shipping costs and frame included.

In relation to Value Added Tax, as a general rule the 10% tax rate will be applied for the territory of the European Union where this tax is applicable. The tax rate will be 10% since it is the artist herself who produces and sells the paintings, therefore, being her own work, this is subject to the 10% tax rate.

The prices displayed on may be reviewed and modified if conditions require it at any time.

4.- Payment

There are several options to make the payment of your order:

Payment with PayPal, directly with your account through PAYPAL.
Payment by deposit or bank transfer (cheaper process). Income / Transfer. It is the most economical way. Our data to make the deposit or transfer will be provided at the time of order confirmation.

Deposit and / or Bank transfer.

Galeria Lola Llinares is committed to using your private data safely.

Once the information is completed and after confirming the order, our data will be sent to you to make the deposit and / or bank transfer.

Payments made by deposit and / or transfer will be confirmed and processed for shipment once the amount of the order has been received into account or the proof of payment has been sent to the account

The invoice corresponding to the purchase made will be sent by email.


Galeria Lola Llinares is committed to using the most effective and secure methods of current technology to transmit the data and payments for each transaction. These shipments will be encrypted through a secure server (SSL).

In the event that the user makes the payment by credit card, the bank details will be transmitted using a secure protocol, without any third party having access to them.

Such data will never be used by Galeria Lola Llinares except in order to complete the procedures related to the purchase, to issue the corresponding refunds in case of possible returns and to prevent and inform the police forces in the event of any fraud in by the buyer.

The purchase price of the products will be debited from the user’s current account at the time of order confirmation.

The invoice corresponding to the purchase made will be sent by email.

Fraud for improper use of the credit card is a crime, and Galeria Lola Llinares reserves any type of judicial and / or extrajudicial action against anyone who makes a fraudulent transaction in our store.

In the event of a bank rejection, the order will be automatically canceled and the buyer will be informed by sending an e-mail.

5.- Delivery

Modalities and place of delivery

The products will be sent to the shipping address that the buyer has indicated during the ordering process.

All our deliveries are notified to the buyer through email and will be made through the means of the carrier.

Delivery term

The delivery period has been set at a maximum of fifteen (15) calendar days from the order confirmation.

Precautions to take into account at the time of delivery

It is the responsibility of the recipient to check the shipments on arrival, express the observations and present all the claims that he deems justified, he may even reject the package, if the latter is likely to have been opened or if it shows clear signs of deterioration. Said observations or claims must be sent to the transport company by registered letter with acknowledgment of receipt within 3 business days of delivery of the products, with a copy sent immediately afterwards to

If the delivered products are not compliant in nature or quality with respect to those indicated in the order dispatch email, the buyer may proceed to return the products.

If you do not receive your purchase in the estimated time, you should contact the Customer Service of You can write to us at or call 658448686. From the moment we have your notification, we will take the necessary steps to find out why you have not received it in the agreed time.

6.- Legislation and competition

These General Conditions of Sale in Spanish will be executed and interpreted in accordance with Spanish legislation, legislation to which the parties expressly submit. Any litigation that may arise from its validity, interpretation or execution will be submitted to the Courts of the seller’s place of residence, to which exclusive and express attribution of jurisdiction is made.

7.Return and withdrawal

The withdrawal period will expire 4 days after the day you or a third party indicated by you, other than the carrier, acquires material possession of the goods.

To exercise the right of withdrawal, you must notify us at of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model withdrawal form below, although its use is not mandatory.

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of the right of withdrawal is sent before the withdrawal period expires.

In the event of your withdrawal, we will refund all payments received from you, including delivery charges if they have been incurred by you. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund.

We may retain the refund until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first. In case of withdrawal, the buyer will be responsible for the return costs.

You must return or deliver the goods to the Galeria Portal a l’art in Avda puerto santa maria 1, Calpe, without any undue delay and, in any case, no later than 3 days from the date on that you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the goods before the 3-day deadline has ended.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

If you have already thrown away the original packaging, you will be responsible for purchasing the packaging materials to send the artwork in safe transport to the gallery. Once the piece safely arrives at the gallery, we will process your return and the amount due will be returned to your original form of payment in the same currency and using the same exchange rate as your original order (less shipping and customs fees). international, if any) within 7-10 business days of your return.

Model withdrawal form

[you only have to fill in and send this form if you want to withdraw from the contract]

For the attention of Galeria Portal a l’art

Tel: +34 658448686,


I hereby inform you that I withdraw from my sales contract the following property: (*)

Ordered on / received on (*)

Name of the buyer

Purchaser’s address


8. Force majeure

Without prejudice to all of the above, Galeria Lola Llinares will not be responsible for delays or failures that occur in the access, operation and operation of the Website, its Contents and / or Services, as well as for interruptions, suspensions or wrong operation of the same, when they had their origin in breakdowns produced by natural catastrophes such as earthquakes, floods, lightning or fires, situations of force majeure, situations of extreme urgency such as wars, military operations, civil disturbances, strikes, lockouts or any other situation force majeure or fortuitous cause.

9. General data protection

You can consult our privacy policy in the “Privacy Policy” section for this purpose.

10. Legislation and Jurisdiction (Spain only)

The Website is operated and controlled by Galeria Lola Llinares from its offices in Spain. Consequently, all issues that may arise from access and / or use thereof as well as these conditions will be understood as regulated and interpreted in accordance with Spanish law. In the event that the user is domiciled outside of Spain, Galeria Lola Llinares and the user submit, expressly waiving any other jurisdiction, to the competent Courts and Tribunals in the Kingdom of Spain.

11. Modifications

Galeria Lola Llinares reserves the right to modify at any time the products offered through the website by raising or lowering their prices.

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